Contact Us
At Extreme Spins Casino, we're committed to providing you with the best possible support and assistance whenever you need it. Whether you have a question about our games, bonuses, or account issues, we're here to help.
Live Chat Support
Our live chat is available 24/7 for English-language support only. Our team of experts will be happy to assist you with any questions or concerns you may have. Please note that the response time may vary depending on the complexity and volume of inquiries.
Help-Centre Access
We also have a comprehensive FAQ section that covers many common questions and issues. You can access it by clicking on "Help Centre" at the top of this page.
FAQ References
Our FAQs cover topics such as account creation, bonuses, deposits, withdrawals, and more. If you're unable to find the answer to your question in our help centre, please don't hesitate to contact us via live chat or email.
Verification Support
If you need assistance with verifying your account or resolving any issues related to identity verification, we'll be happy to guide you through the process.
Responsible Gambling Assistance
We take responsible gambling seriously and have a dedicated support team in place to help players manage their accounts, set deposit limits, and access self-exclusion features. If you're concerned about your gaming habits or would like more information on our responsible gambling tools, please contact us via live chat or email.
Technical Support
If you experience any technical issues with the website or mobile app, such as login problems, slow loading times, or other errors, we'll be happy to assist you. Please contact our dedicated support team via live chat or email for help troubleshooting these issues.
Complaint or Dispute Guidance
In the unlikely event that a dispute arises regarding your account or any transactions, please contact us immediately so we can work with you to resolve the issue as quickly and fairly as possible.
Communication Response Expectations
We strive to respond to all support inquiries within 24 hours. However, if your issue requires immediate attention, our live chat team will be happy to assist you directly.
Multilingual Support
We offer multilingual support in English, German, Spanish, French, Slovenian, and other languages may be supported by the website or mobile app, but this is subject to change without notice.
